Privacy Policy
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Privacy Policy

This Web Site from Internet is provided by Bus Serviços de Agendamento LTDA, denominated (ClickBus)

PLEASE READ THIS CONTRACT CAREFULLY BEFORE USING THIS WEBSITE (“SITE”). BY BROWSING OR USING THIS SITE NO MATTER THE WAY, YOU (“USER”) RECOGNIZE HAVE READ, UNDERSTOOD AND AGREED WITH ALL TERMS AND CONDITIONS HERE PRESENTED AUTOMATICALLY UNDERTAKING THE CLAUSE HERE EXPOSED. THE CLAUSE OF THIS CONTRACT CAN BE CHANGED AT ANY TIME BY CLICKBUS, SO CHECK THESE USUALLY EVERYTIME YOU USE THIS SITE. IN CASE OF NO AGREEMENT REGARDING THE TERMS BELOW, STOP IMMEDIATELY THE NAVIGATION AND DO NOT USE THE SITE ANYMORE

IN CASE YOU WISH TO USE THE SITE SERVICES AND HAVE ACCESS TO ALL YOUR PAGES, CONFIRM YOUR INTENTION BY CLICKING AT THE “AGREE” FIELD LOCATED AT THE BOTTOM OF THE PAGE.

ATTENTION

USERS MINOR THAN 18 YEARS OLD WILL ONLY BE ABLE TO MAKE YOUR REGISTER OR ENROLLMENT IN THIS SITE UNLESS IS CORRECTLY REPRESENTED OR ASSISTED, ACCORDING TO WHAT IS FIXED AT THE ARTICLE 1.634 AND 1.690 FROM CIVIL CODE, BY YOUR REPRESENTATIVES OR LEGAL ASSISTANTS, THESE MUST BE RESPONSABLE INSIDE THE CIVIL ATMOSPHERE BY ALL AND ANY ACT PERFORMED BY THE MINORS REGARDING THE SITE UTILIZATION.

THE LEGAL REPRESENTATIVES WILL BE RESPONSABLE FOR EVERY AND ANY ILLEGAL ACT PERFORMED BY THE MINORS REGARDING THE WEBSITE UTILIZATION.

ClickBus recommends to the Users, beyond this document printing, the terms here expressed but also the Reading of this document.

ClickBus has developed this Site to make sells of bus tickets to your Users and with the concerning regarding the input of informations and data (“Data”) that eventually will be shared between User and ClickBus because of this last Site access, more specifically regarding web pages that are used to sell bus station tickets.

It is safe to buy on ClickBus?

To protect your data, ClickBus count on the best and main safety systems available:

SSL safety certificate from Comodo (one of the biggest certification company worldwide). This certificate guarantees that all personal data as delivery adress, credit card data and requests history won’t be published. This technology also prevents that the information traffic can be accessed by third parts.

Certificate of Armored Site: Proves that your site is safe, through evaluation of possible vulnerabilities in real time.

With effect, ClickBus is concerned with privacy and safety of transmissions as both ClickBus and User recognize that the Internet as a worldwide computer network that every person can have access to is not a total safe mídia. For that, ClickBus will dispose technical resources that aim to soften the risks inherent to Internet. By other side with intention to upgrade safety of the site, ClickBus emphasize that determined acts including, between others, the usage with legal purposes, informations or corruption of data, violation of intelectual rights or from authorship, threatening messaging, racista or porn content, interference or interruption of service delivered by the Site and/or any attempt of vírus spread or uninvited programs can result at the immediate cancelation of any relation between ClickBus and the User, without loss of legal and reasonable comminations.

SHARING INFORMATIONS

ClickBus will not sell, rent or transfer to third parts your data without previous and mandatory written authorization from the user. However, these informations can be grouped and used, internally as generic statistics with intent to obtain a better understanding of users profile to upgrade products and offered services inside ClickBus site.

ClickBus doesn’t force the User to give any Data. However, In case of the User wish to participate or get involved into any promotional action from ClickBus, some additional informations can be requested to the User, those informations will be accepted as being given spontaneously after the register or enrollment from the User at the relevant pages of this Site. ClickBus will not collect or maintain the online Data from people under 18 years old, without previous authorization from your parentes or legal representatives, expcept in determined circunstances legally allowed and described on this Policy and the parents or legal representatives will be exclusive responsable inside of civil atmosphere by any act performed by minors as they see and/or use this Site.

The User agrees that will only be able to submit truthful informations and recognize that ClickBus doesn’t have the obligation to verify the precision of Data transmitted by the Use ror any other person. In this way, the User agrees that the content of sent Data through this Site are fully when applicable, of responsability of whose sent or of your parentes or legal representatives,being ClickBus totally free of responding by any consequence for these content.

E-MAILS WITH OFFERS AND SERVICES

The e-mail despatch will be done only with your authorization and can be turned off at any moment. ClickBus is against the e-mail despatch without previous authorization (know as SPAM). By making the register in our site, you will be able to choose if you wish to receive e-mails with promotions and informations from ClickBus.

The unsubscription of e-mail marketing can be done through the deactivation link on the e-mail. After opening an email sent by ClickBus, click at the link "Não quer mais receber nossa newsletter? Acesse o link", located in the footer of the email

PROPERTY OF INFORMATIONS AND SERVICES OFFERED BY CLICKBUS

All the informations inside this site are from property of ClickBus, therefore can not be changed copied, extracted or by any way used without previous and mandatory written authorization by ClickBus. In this way, accessing the site www.ClickBus.com.br, the use ris aware that the wrong utilization of the informations here contained can result in civil and criminal sanctions.

The User agrees in not using the available services in this Site to make any business or activity that is consider by law as forbidden or request performance of any activitie or business forbidden by law. ClickBus reserves the right to forbid the conduct, communications or content that is considered by your exclusive and individual judgment, violate any law or is harmful to the individual users, the companys and/or third parts that are contained in this Site or to ClickBus rights or third parts. Nevertheless nothing in this clause should be considered as an obligation of ClickBus in monitoring individually any comunication made by this Site. Every and each control in this sense will be realized by sampling, except in an especific case.

COOKIES CLICKBUS

At ClickBus.com.br the use of cookies is made only to recognize a constant visitor and upgrade the experience of purchasing. The cookies are small archives of data transfered by a site from web to the hard disk of your computer and don’t archive personal data.During all this process we keep your informations in total secret. Emphasizing that your data will be registered by ClickBus.com.br on automated way, dispensing human manipulation.

RECOMENDATION TO MINORS OF 18 YEARS OLD AND TO THE PARENTS OR LEGAL REPRESENTATIVES

ClickBus request to the parentes and legal representatives to help to protect the privacy of your children or the people under your responsability, instructing them to never give personal informations in this Site or any other site without previous warning and strict permission of the parentes and/or legal representatives.

If you as User is minor than 18 years old, be sure of having read this Policy with your parentes or legal representatives and be also sure that all the content was well understood and approved by you. Every and any person, minor than 18 years old should have mandatory authorization of your parents or legal representatives before giving your e-mail adress or any Data to ClickBus through this Site.

GENERAL PROVISIONS

Is except the right to the User to correct any Data sent to ClickBus. However, the USer right to correct do not prevent or replace the ClickBus right in being able to desqualify the User in all your participations or act performed through this Site, by exclusive criterion of ClickBus, aswell as plead the resonable indenizations in case of wrong informations cause any damage or loss to ClickBus or third parts. For purposes of this Policy, any Data correction by the User will only produce effects after your effective receipt by ClickBus.

The Data that eventually will be requested to the Users has in your content Name, e-mail, Tel. Adress. With intention to enforce the legal determinations, all and each register of Data will include the Name of the Parents or legal representatives, your ID (RNE) number and CPF number, if this user were a minor of 18 years old (In cases of payment through Pay Pal the obligatoriness of CPF number can be replaced).

To receive any reward eventually granted by ClickBus to a User minor than 18 years old, ClickBus will request that the representative (not the minor) appear at the award delivery local to receive those and give certain informations. For example, ClickBus could request an postal adress of the legal representative to send to him (her) the rewards that your son or person whose this legally represent have won, or the legal representative telefone number, to inform him of data and receipt local of the reward.

The User declares, recognize and accept that (a) the current state of technical doesn’t allow the elaboration of computer programs totally free of addiction or erros and that in this way, ClickBus can’t guarantee that the Site will operate without interruptions or free of addictions or erros; (b) The Site was not developed under User request but to generic use, reason why ClickBus can’t guarantee that this will attend any specific necessity of the User; and (c) the Internet is a computer worldwide web which any person can have acces and for that reason is not a total safe way of communication. In case of  Internet utilization by the User, ClickBus do not take any responsability at no circumstance not even in front of the User and not even in front of third parts by losses of any kind including mas without limitation those arising of information spread of the User to third parts or data losses rising directly or indirectly from the use of the Internet by the User.

The User still agrees with exempt ClickBus of any responsability for damage resulting from misuse of the Site by the User and/or any third part, or rising from an accident, modification or any other conduct and/or conditions not controlled by ClickBus.

The User strictly recognize that the Site aswell as the logos, brands, insígnia, photos, images, descriptions, texts, “layout”, symbol, batches signs, manual and any other material related to the Site, composed according with the case, copyright, business secrets and/or property rights of ClickBus, beinf those rights, protected by national and international legislation applicable specially by the provisions inside on the Laws nº 9.279/96 and 9.610/98 and that will not plead or complaint any time those property rights of ClickBus as were them.

Nothing in this Site should be interpreted as rights transfer. Is expressly forbidden to the User the reproduction, the distribution, the modification, the exhibition, the criation of derivatives work or any other way of utilization of this Site, including all your correlated material than their utilization by the User to product knowledge, delivered services offered by ClickBus including participation in any promotional event.

Note to the User rights protection is since now clarified, agreed that won’t  be accepted ideas or sugestions related to products, services or other work plans except when previously expressly requested and agreed formally written with ClickBus. Accordging to actual legislation the ideas or abstract conceptions plans and schemes are not protected in Brazil. In this way the User declares, recognize and accept that any idea transmission or conception can be utilized by any third part, including ClickBus, to the purpose of development and/or criation of products utilizing those informations without generate any obligation of User compensation.

Supposing that any clause, term or provisiono f this Policy be declared not viable It won’t affect any other clause, terms or provisions here exposed, which should remain in complete strenght and effect. The tolerance by ClickBus regarding any Policy violation or omission at the exercise of any granted right by the same, will not be considered as novation or renounce regarding any future violation being equal or not or by ClickBus exercise of any future right clarified by this instrument.

The actual terms and conditions will be governed by brazilian legislation and any controversy that can arise from access services from Internet available by ClickBus to the User will be submitted to the Courts of the Capital State of São Paulo, with express resignation to any other.

ClickBus declares your satisfaction in having Users navigating at your site, however advise to all the Users that attend to the conditions above on the Use of this Site in special, regarding any necessary authorization for that the User, minor than 18 years old can navigate and give Data with security in this Site.

In case there still any doubt, please, contact:

ClickBus

Queiróz Filho, Av 1700 – Tower C – Room 805
Neighborhood: Vila Hamburguesa
São Paulo / SP
CEP: 05319-000
Telephone.:
SAC +55 (11) 4302-5078
Central: https://clickbus.zendesk.com/hc/pt-br

Office hours: from monday to friday, from 9AM to 6PM.

The User – or your father/mother or legal representative, according to the situation – recognize expressly have read, analysed and fully accepted the conditions above established, assuming the responsabilitie to follow them entirely.

©  2013 ClickBus – Bus Serviços de Agendamento LTDA. All rights reserved.